Privacy Policy

PRIVACY POLICY

Last updated: February 2026

This Privacy Policy describes how Prime Toys Hub (operated by PRIME TOYS LLC, Kissimmee, Florida, USA) collects, uses, and protects your personal information when you visit or make a purchase from https://primetoyshub.com.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

Personal information you provide

When you visit or make a purchase, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely via Stripe/PayPal)
• Account login details
• Messages sent to customer support
• Reviews or feedback you submit

Automatically collected information

When you browse our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent
• Cookies and tracking technologies
• Referral source (Google, ads, social media)

2. How We Use Your Information

We use your information to:

• Process and ship orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Send promotions and marketing (if you opt in)
• Comply with legal obligations

3. Payments & Security

All payments are processed securely via:

• Stripe
• PayPal
• Credit/Debit cards

We do not store full card numbers on our servers.

Payment providers use encrypted security and comply with PCI-DSS standards.

4. Shipping & Order Processing

We use your personal data to:

• Process orders
• Arrange shipping via USPS and international carriers
• Provide tracking and delivery updates

Shipping providers may receive your name, address, and phone number for delivery purposes.

5. Cookies & Tracking Technologies

Our website uses cookies to:

• Keep you logged in
• Remember cart items
• Improve site performance
• Analyze traffic
• Show relevant advertising

We may use tools such as:

• Google Analytics
• Meta (Facebook/Instagram) Pixel
• Advertising and remarketing tools

You can disable cookies in your browser settings, though some site features may not function properly.

6. Marketing & Advertising

We may use your data to display ads through:

• Google Ads
• Meta/Facebook/Instagram
• Email marketing

You may opt out of marketing emails anytime by clicking “unsubscribe” in emails or contacting us.

We do not sell your personal information to third parties.

7. Sharing Your Information

We may share information with trusted third parties only when necessary:

• Payment processors (Stripe, PayPal)
• Shipping carriers (USPS, international carriers)
• Website hosting and security providers
• Advertising and analytics partners
• Legal authorities if required by law

All partners are required to protect your data.

8. Data Retention

We retain your information as long as necessary to:

• Complete orders
• Provide customer service
• Comply with legal and tax obligations
• Prevent fraud

You may request deletion of your personal data at any time by contacting us.

9. Your Rights

Depending on your location (USA, EU, etc.), you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing
• Request information about how data is used

To exercise any rights, contact us at:
support@primetoyshub.com

10. Children’s Privacy

Our website may be viewed by users 14+, but purchases are allowed only for users 18+.

We do not knowingly collect personal data from children under 13.
If we discover such data has been collected, we will delete it promptly.

11. Data Security

We implement industry-standard security measures to protect your data, including:

• SSL encryption
• Secure payment processing
• Restricted access to personal data

However, no online system can be guaranteed 100% secure.

12. International Users

We operate from the United States but ship worldwide.

By using our website, you consent to your information being processed and stored in the United States.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Updates will be posted on this page with a new revision date.

Continued use of the website means you accept the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data:

PRIME TOYS LLC
Kissimmee, Florida, USA
Email: support@primetoyshub.com
WhatsApp: +1 223 378 0366
Phone: +1 720 990 5115

By using our website, you agree to this Privacy Policy.