SHIPPING & PAYMENT TERMS
Last updated: February 2026
These Shipping & Payment Terms apply to all purchases made from Prime Toys Hub (https://primetoyshub.com), operated by PRIME TOYS LLC, Kissimmee, Florida, USA.
By placing an order on our website, you agree to the terms outlined below.
We accept the following payment methods:
All payments are processed in USD (U.S. Dollars).
Full payment is charged immediately at checkout once your order is placed.
Orders will not be processed or shipped until payment has been successfully completed.
We reserve the right to cancel any order flagged as suspicious or high-risk by our payment providers.
If a pricing error occurs after your order is placed, we will contact you with options to proceed or cancel.
Orders are typically processed within 1–2 business days after payment confirmation.
Orders are processed Monday through Friday (excluding holidays).
Once your order is shipped, you will receive a shipping confirmation and tracking number via email.
We offer FREE worldwide shipping on all orders.
Delivery times are estimates and may vary depending on location and shipping conditions.
We ship using:
Carrier selection may vary depending on destination and availability.
We ship worldwide.
International customers are responsible for:
These charges are not included in our prices and may be collected by your local customs authority.
We are not responsible for customs delays.
Once your order ships, you will receive a tracking number via email.
Tracking updates depend on the carrier and destination country.
Some international shipments may take time to update after leaving the United States.
We are not responsible for delays caused by:
If a package is delayed, we will assist in tracking but cannot guarantee carrier delivery times.
If tracking shows delivered but you did not receive the package:
Prime Toys Hub is not responsible for packages marked as delivered by the carrier.
However, we will assist customers in filing claims when possible.
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
Reshipping may require additional fees.
Orders may be canceled before shipment.
Once shipped, orders cannot be canceled and must follow the return policy.
We reserve the right to cancel any order due to:
If canceled, a full refund will be issued.
For shipping or payment questions, contact us:
PRIME TOYS LLC
Kissimmee, Florida, USA
Email: support@primetoyshub.com
WhatsApp: +1 223 378 0366
Phone: +1 720 990 5115
By placing an order on our website, you agree to these Shipping & Payment Terms.
