Terms & Conditions

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TERMS & CONDITIONS

Last updated: February 2026

Welcome to Prime Toys Hub (https://primetoyshub.com).
These Terms & Conditions govern your use of our website and services operated by PRIME TOYS LLC, Kissimmee, Florida, USA.

By accessing or purchasing from our website, you agree to be bound by these Terms & Conditions.


1. Company Information

Business Name: PRIME TOYS LLC
Location: Kissimmee, Florida, USA
Email: support@primetoyshub.com
Phone/WhatsApp: +1 223 378 0366
Phone: +1 720 990 5115


2. Use of Website

By using this website, you confirm that:

  • You are at least 18 years old to make purchases
  • Users aged 14+ may browse the website
  • You will not use our website for any illegal or unauthorized purpose
  • You agree to provide accurate and current information when creating an account or placing an order

We reserve the right to refuse service to anyone at any time for any reason.


3. Products

Prime Toys Hub sells collectible toys including but not limited to:

  • Funko
  • Mattel (Hot Wheels)
  • LEGO
  • Hasbro
  • Hot Toys
  • NECA

Most products are new, while some may be pre-owned.
We also sell limited edition and rare collectible items.

Product condition

Pre-owned items are sold as-is and described as accurately as possible.
Minor packaging wear may occur due to storage or shipping.

Availability

All products are subject to availability.
We reserve the right to discontinue any product at any time.


4. Pricing

All prices are listed in USD.

  • Prices may change at any time without notice
  • We reserve the right to correct pricing errors
  • Discounts and promo codes may be offered at our discretion

Once an order is placed and paid, the price is locked for that order.


5. Payments

We accept:

  • Credit & debit cards
  • Stripe payments
  • PayPal

Full payment is charged immediately at checkout.
We do not offer subscriptions.

We reserve the right to cancel orders flagged as high-risk or fraudulent.


6. Shipping Policy

We offer free worldwide shipping.

Estimated delivery times

  • USA: 3–5 business days (USPS)
  • Canada & Europe: 7–10 business days
  • Other countries: 10–20 business days

Shipping times are estimates and may vary due to:

  • Customs delays
  • Carrier delays
  • Holidays or weather

We are not responsible for delays once the order has been shipped.

Customers are responsible for any customs duties or import taxes in their country.


7. Returns & Refunds

We accept returns within 30 days of delivery.

To be eligible:

  • Item must be unused and in original condition
  • Original packaging required
  • Proof of purchase required

Non-returnable items

All limited edition and collectible items are final sale and cannot be returned.

Return shipping

Customers are responsible for return shipping costs unless item arrived damaged or incorrect.

Refunds

Once we receive and inspect the return, refunds will be issued to the original payment method within a reasonable time.

Shipping fees (if any) are non-refundable.


8. Order Cancellation

Orders may be canceled before shipment.
Once shipped, orders cannot be canceled and must follow the return policy.

We reserve the right to cancel any order due to:

  • Pricing errors
  • Stock issues
  • Fraud suspicion

9. Accounts

Users may create accounts on our website.

You are responsible for:

  • Maintaining account confidentiality
  • All activities under your account

We may suspend or terminate accounts that violate our policies.


10. Reviews & User Content

Customers may post reviews.

You agree not to post:

  • False or misleading information
  • Offensive or illegal content
  • Spam or promotional content

We reserve the right to remove any content at our discretion.


11. Promotions & Advertising

We may run promotions, discount codes, and advertising campaigns via:

  • Google Ads
  • Meta/Facebook/Instagram
  • Email promotions

Promotions may be modified or canceled at any time.


12. Warranty Disclaimer

Products may include a standard manufacturer warranty where applicable.

Except as expressly stated:
All products are provided “as is” without additional warranties from Prime Toys Hub.

We are not responsible for manufacturer defects beyond applicable warranty coverage.


13. Limitation of Liability

To the maximum extent permitted by law, PRIME TOYS LLC shall not be liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Shipping delays
  • Carrier issues
  • Customs delays

Our total liability shall not exceed the amount paid for the product.


14. Intellectual Property

All website content including logos, images, text, and branding is the property of Prime Toys Hub and may not be used without permission.

All trademarks belong to their respective owners.


15. Fraud Prevention

We reserve the right to:

  • Cancel suspicious orders
  • Request identity verification
  • Refuse service to suspected fraud attempts

Chargebacks or payment disputes may result in permanent account suspension.


16. Changes to Terms

We may update these Terms at any time.
Changes will be posted on this page with the updated date.

Continued use of the website means you accept the updated Terms.


17. Contact Information

For any questions regarding these Terms:

PRIME TOYS LLC
Kissimmee, Florida, USA
Email: support@primetoyshub.com
WhatsApp: +1 223 378 0366
Phone: +1 720 990 5115


By using this website, you agree to these Terms & Conditions.

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